Tuesday, June 2, 2026

9:00 AM - 10:00 AM

St. Johns

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Details

Building safety professionals face mounting challenges including changing statutes and codes, rising customer expectations for digital services, shrinking talent pools for recruitment, and persistent staff turnover. Outdated permitting workflows can create compliance risks, complicate staff training, and frustrate customers. As demand for digital services grows, the ability for your permitting system to keep pace with your team’s processes and staff expectations will likely require strategic investment. How can your organization stay ahead? This session draws on Plante Moran’s experience advising 30+ Florida jurisdictions to assess permitting technology, processes, and operations improvement strategies. We’ll share practical steps to evaluate your permitting system, align processes with changing requirements, and leverage technology to improve service delivery without overwhelming your team. This is not a vendor pitch; it’s about empowering you with proven methods to make informed decisions that promote compliance and enhance customer satisfaction. We’ll share practical techniques to assess technology, processes, and staffing capabilities so you can determine whether your permitting system needs optimization or requires modernization.

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Speaker